UCR STAR is UCR's Student Telephone-Assisted Records system. UCR STAR enables students to enroll for classes, confirm course enrollment, and receive grades over a touch-tone telephone. You may also use our PAWS site; see PAWS instructions and helpful hints.
8 a.m. to 6 p.m., Monday through Friday
8 a.m. to 6 p.m., Monday through Friday
| Saturday | 8 a.m.11:59 p.m. |
| Sunday | 12 midnight11:59 p.m. (24 hours) |
| Monday | 2 a.m.6 a.m. |
| Tuesday | unavailable |
| Wednesday | 2 a.m.6 a.m. |
| Thursday | 2 a.m.6 a.m. |
| Friday | 2 a.m.6 a.m. |
8 a.m. to 6 p.m., Monday through Friday
8 a.m. to 6 p.m., Monday through Friday
Helpful hints for UCR STAR enrollment
Pick up your PIN/Enrollment Appointment and Personal Data form from your major department. If you have not declared a major, pick up your PIN/Enrollment Appointment and Personal Data form from your college. Fill out your enrollment worksheet, and select plenty of alternates before you call.
Use only a touch-tone telephone. Don't use your telephone's redial function when using UCR STAR. Call (909) 782-2866 from off-campus, extension 2866 from on-campus.
Check your PIN/Enrollment Appointment and Personal Data form for your specific appointment time period. Keep your appointment. While you may enroll after your appointment during the makeup period you will have less chance of getting your preferred classes.
If you get a busy signal, UCR STAR is active and all lines are busy. Call again later in your appointment time.
For a course with section corequisite(s), enrollment is permitted only in discussion or laboratory sections specific to each lecture section. For example, to enroll in Math 009B, lecture section 001, students may be limited to enrollment in discussion sections 002, 003, or 004. They may not enroll in discussion sections linked to other lectures. In order to change enrollment in one section of a course on UCR STAR, students must drop all other sections (e.g. lecture, discussion, laboratory) and enroll again in each section.
If in the middle of a request you realize you have made a mistake, stay on the telephone and UCR STAR will prompt you to either cancel the transaction or reenter it. If, after you have completed a sequence, you find you have made a mistake, use the drop or add action code to correct it.
Before ending your call, press [5] to hear a listing of your classes.
If you are unable to use UCR STAR or the PAWS, please call Disabled Student Services for assistance at (909) 787-4538 (voice and TDD).
You are given 10 minutes to complete your desired transactions. UCR STAR gives you a warning after 8 minutes so that you will have enough time to finish your last transaction. You may call UCR STAR again if 10 minutes is not sufficient time to enroll in all your courses.
If the course section you requested has reached its enrollment maximum, UCR STAR will inform you that the class is closed, and provide a list of open sections from which to choose.
Paper confirmations of courses are available at department offices (college offices for undeclared majors) to new and readmitted undergraduates only. All other students may confirm enrollment in courses through UCR STAR by pressing [5], or by clicking on the "classes" button on PAWS. New and readmitted undergraduates who enroll through PAWS or UCR STAR must go to their major department during the first week of instruction for approval of their course enrollment. Failure to do so may result in a loss of courses.
Students who lose their PERMPIN can bring photo identification to the Office of the Registrar's Counter, 1100 Hinderaker Hall, to receive a copy of the PERMPIN.
Students may make immediate changes to their PERMPIN by clicking on the "change" button on PAWS. You will submit your existing PERMPIN, then submit the number you would like to use for your new PERMPIN twice; once in the "new pin" box and once in the "verify pin" box, then click "okay." PERMPIN values must contain exactly six numeric characters.
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